Question 1

What is options flow and how does it work?

Accepted Answer

Options flow is the real-time stream of option contracts being bought and sold across exchanges. Large or unusual orders often signal how institutional traders and hedge funds — sometimes called "smart money" — are positioning ahead of major price moves. Robinflow aggregates this data from all 16 U.S. options exchanges, highlights unusual activity, and filters out the noise so you can see what matters.

Question 2

What are dark pools and can retail traders see that data?

Accepted Answer

Dark pools are private, off-exchange venues where institutions execute large block trades without moving the public market price. These trades are reported to FINRA after execution, which means the data is available — but hard to interpret on its own. Robinflow processes dark pool prints in real time, showing you the price levels, sentiment, and size of institutional activity that would otherwise be buried in raw FINRA ATS feeds.

Question 3

How does Robinflow detect unusual options activity?

Accepted Answer

Robinflow's algorithms monitor every contract across all U.S. options exchanges and flag trades that stand out — large premium sizes, volume that far exceeds open interest, aggressive sweep orders hitting multiple exchanges, and activity in names or strikes with no recent history. These signals are scored and surfaced as alerts so you can focus on the trades most likely to indicate informed positioning.

Question 4

What makes Robinflow different from other platforms?

Accepted Answer

Robinflow combines proprietary algorithms with user-friendly design specifically for retail traders. We aggregate and analyze option flow and dark pool data to create actionable visualizations and alerts that highlight the most important information, making professional-grade data accessible to everyone.

Question 5

How does the 14-day free trial work?

Accepted Answer

Start with full Pro access for 14 days at no cost. You can cancel anytime during the trial period without being charged. After the trial, you'll be automatically enrolled in your selected plan unless you cancel.

Question 6

What happens when my trial ends?

Accepted Answer

If you choose not to continue, your trial simply expires — no charge. If you'd like to keep your Pro access, your selected plan starts automatically after the trial period.

Question 7

What's included in the trial?

Accepted Answer

The 14-day free trial gives you full Pro access: real-time option flow, dark pool analytics, AI-powered signals, advanced screeners, and priority support. No features are locked during the trial.

Question 8

Can I switch between plans?

Accepted Answer

Yes! You can upgrade, downgrade, or switch between monthly and annual plans at any time. Changes take effect immediately, and we'll prorate any differences in your billing.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, Amazon Pay, and Cash App Pay through our secure payment processor, Stripe. All transactions are encrypted and secure.

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